There's always good discounts and special offers at Homeplus and this time we were pleased to find out that the cornflakes and Coca Cola had big markdowns.
Stupidly, we decided to use the self-service tills to checkout and later that afternoon as we sat in the Homeplus McDonalds (woo!) we discovered that we hadn't got our discounts. Enraged at yet another slap in the face from Korea, we marched to the customer service desk, took a number and sat down waiting to be called, quietly seething. Eventually we were called up and tried to explain to the customer service woman what had happened. Once again our complete lack of Korean proved a major stumbling block. After about 5 minutes of trying to explain using gestures, I got a pen and wrote down "50%", hoping that she'd understand, but once again we were met with "blah blah Korean blah blah family card blah blah blah". By this point, we were both ready to explode at the perceived injustice of this faceless corporation stealing our 7,000 won (about 3 pounds 50 pence) discount when, as if by magic, it dawned on us both what the woman had been explaining for the last 7 or 8 minutes - that you need to be a family card holder to get the discount. The shame! The embarrassment! That'll teach us not to learn any Korean! Fortunately, the woman didn't hold our chippy foreigner thing against us and gave us the discount anyway and signed us up for the family card but we're now so shame-faced that we'll probably never set foot inside Gwangju Homeplus again.
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